Assess agents like you assess people.
Make sure Agents are ready to help real customers before they hit the floor. Through synthetic testing, Huey dramatically speeds up the testing process, allowing managers to set targets and assess performance. You can even A/B test to make sure you've got the best Agent for the job.
Define success, then measure what matters.
Allow human line managers to define what “good” looks like - for both policy, process and performance metrics. Once huey knows what your expectations are, it’s like having a team of limitless QA and coaches, who want to see the Agents go from strength to strength.
Grow your Agentic team, but never lose control.
Your Agentic workforce will grow in complexity, taking on more tasks and creating more value. Empower your people to be the humans behind the Agents, ensuring that they have the tools they need to succeed, just like your Agents do.
Observe everything. Coach the corners. Own the outcomes.
Through observation of live interactions, and provides centralised visibility into how your Agents are performing against expectations. Add new skills, new agents, new complexity, or increased targets. Just tell Huey where the Agents need to be, and let the support squad get to work.
